Job Description

The candidate must ensure that patients are properly scheduled for diagnostic testing, referrals, and other parts of their treatment plan—as requested by physicians. Likewise, monitoring cancellations and organizing medical appointment slots are daily duties of surgery schedulers. These professionals must also possess strong communication and computer skills to juggle multiple patient appointments and maintain minimal errors in their scheduling system.

-Enters notes/special instructions needed for scheduling in the electronic medical record.
-Effectively utilizes clinical knowledge when determining if appointment is consistent with the diagnosis/indications indicated by the provider.
-Completes accurate documentation of informed consent with patients for procedures and surgeries as needed.
-Provides accurate, detailed information to patients regarding test preparations, time of patients scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients.
-Confirms patient’s insurance provider and either obtains prior authorization or communicates need for prior authorization to appropriate parties as needed
-At least 3 years of medical scheduling experience
-Previous experience working in an ophthalmologist or surgery center highly preferred
-Knowledge of HIPAA practices and standards
-Excellent data entry skills and managing medical records via paper and electronically

Career Staffing Services