In an earlier era, business owners and decision makers often measured the “bottom line” of a company using only one metric: profit. In a modern business landscape, the equation that determines company success has become far more complex, and business leaders have broken one factor into three. This new end result is often called the “triple bottom line”, with three vectors contributing to the equation: profit, people, and planet. Successful companies no longer simply generate money for their shareholders; they now incorporate the broader elements of reputation, integrity, and sustainability. Your company may be protecting its own short-term financial interests, but are you also looking into the future and considering the impact of your business on the community, your employees, and the natural resources you depend on to create your product and serve your clients?
As you work to elevate your triple bottom line, consider the impact of integrating your systems and streamlining your back office operations. Like the triple bottom line, systems integration has become a central topic of conversation among business with a strong focus on building value and strengthening the foundations of a long term future. When every aspect of business operations can fall under one broad purview and all moving parts are driven by the principles of transparency and accountability, growth becomes sustainable. Risks are better managed, and problems lead to realistic and actionable solutions.
In the IT branch of most healthy and growing companies, for example, back office management systems and unified platforms have become the norm. Decades ago, each department operated using its own independent software system, which made data sharing difficult between departments like accounting and HR. Real time database updates were impossible, and sharing information required complex and unreliable conversion software. But at this point, ERP systems, single server company networks, and offsite data management have become a common practice. HR, operations, payroll, accounting, marketing and sales can all communicate and share data using the same system. Fewer moving parts and fewer potential bottlenecks mean better communication and better results.
So can the same principles of system integration be applied to your staffing program as well? Can the integration and unification that streamline assembly, resource management, and customer service also be used to streamline your hiring and retention programs? Start looking for ways to better connect your managers, HR pros, employees and potential employees and you’ll start reaping the threefold benefits that boost your triple bottom line. For guidance, arrange a consultation with the expert staffing and management team at CSS. We’ll help you find solutions that bring your systems into alignment, preventing waste and risk and improving your reputation among stakeholders.